Shipping & Delivery

How and when your KOIOS appliance arrives.

Processing times

Orders are processed within 1–2 business days. Once your appliance ships, you’ll get a confirmation email with tracking so you can follow it to your door.

Delivery estimates

MethodEstimated deliveryCost
Standard3–7 business daysFree over $35
Expedited2–3 business daysCalculated at checkout
Express1–2 business daysCalculated at checkout

Tracking

As soon as your order ships we’ll email a tracking number. Allow up to 24 hours for the first scan to appear.

Where we ship

We currently ship to all 50 U.S. states. Delivery to Alaska, Hawaii and remote areas may take a little longer.

Questions?

If your order hasn’t arrived in the estimated window, email hello@koios.pages.dev and we’ll help right away.